Talking with Emanuele Iannetti, Head of BSS at Ericsson Digital Services

In this blog post, we will continue our discussion with Emmanuel Iannetti, who heads up the business support systems (BSS) inside Ericsson Digital Services. We will delve deeper into the key aspects of BSS and how it is evolving in the era of 5G.

Implementing New Technologies for 5G

The impact of 5G goes beyond just faster connectivity. It also involves managing a massive number of devices and transactions online in real-time. Emmanuel emphasizes the need to follow and implement new technologies to meet this target. This includes cloud native requirements and cloud ready infrastructure. Ericsson is continuously building and adapting to these new technologies to meet the demands of the 5G era.

Evolution of Business Support Systems

Emmanuel provides insights into the evolution of BSS and its role in the telecommunications industry. He highlights the importance of data management, offer simplicity, and the shift towards real-time billing. The digital experience platform showcased by Ericsson demonstrates the ability to create, instantiate, and consume offerings in a matter of seconds, showcasing the agility and efficiency of modern BSS systems.

Virtualization and OpenStack

The conversation also touches upon the significance of virtualization and the adoption of OpenStack in modern BSS. The transition from physical boxes to virtual machines and cloud models has been a significant shift, enabling faster implementation, reduced costs, and improved total cost of ownership.

Closing the Gap between B2B and B2C

Emmanuel discusses the challenge of closing the gap between traditional business-to-business (B2B) and business-to-consumer (B2C) models. He emphasizes the need for a simplified interface, self-care capabilities, and centralized catalog approach to bridge the gap and provide a seamless experience for both consumer and enterprise customers.

Collaboration with T-Mobile

The conversation also sheds light on Ericsson’s collaboration with T-Mobile, where they have worked on real-time billing solutions and virtualized BSS on OpenStack. The partnership with T-Mobile has been instrumental in driving innovation and co-generating new projects in the BSS space.

In conclusion, the conversation with Emmanuel Iannetti provides valuable insights into the evolution of business support systems in the era of 5G. The adoption of new technologies, virtualization, and the focus on improving the digital experience for both consumers and businesses are key factors driving the transformation of BSS in the telecommunications industry.

Stay tuned for more conversations and insights on the future of telecommunications and digital services.

In this blog post, we have continued the conversation with Emmanuel Iannetti, focusing on the impact of 5G on business support systems (BSS) and the evolution of BSS in the era of 5G. We have highlighted key insights from the conversation, including the adoption of new technologies, virtualization, and the focus on improving the digital experience for both consumers and businesses. Stay tuned for more conversations and insights on the future of telecommunications and digital services.