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Talking with Fernanda Mendez, VP, Head of Management Orchestration at Ericsson and CENX

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In the world of telecommunications, the evolution of technology has brought about a significant shift in the way services are designed, tested, and deployed. With the advent of 5G, the demand for innovative and complex services has skyrocketed, posing a challenge for telecom operators to keep up with the pace of change. This is where Ericsson’s Dynamic Orchestration Platform comes into play, revolutionizing the way telecom operations are managed and automated.

The Challenge of People and Organizational Structures

One of the biggest challenges faced by telecom operators is not just the technology itself, but the people and organizational structures that need to adapt to the changing landscape. The classic ways of working in the telecom industry have been deeply ingrained for a long time, making it difficult to transition to a more agile and automated approach.

Fernanda Mendes, the head of management orchestration at Ericsson, sheds light on the challenges faced by telecom operators in adopting automation and changing their mindset. She emphasizes the need for organizations to embrace a culture of innovation and cross-functional collaboration to fully leverage the benefits of automation.

The Evolution of Ericsson’s Dynamic Orchestration Platform

The evolution of Ericsson’s Dynamic Orchestration Platform began with the launch of the platform in 2017, focusing on automating the instantiation and provisioning of network functions in virtual environments. Over time, the platform has expanded to incorporate various functional pieces, including cloud orchestration, network function management, and service orchestration.

At Mobile World Congress 2019, Ericsson announced strategic additions to the platform, aiming to provide a complete solution for the lifecycle management of services. The platform now offers a multi-vendor, open solution that complies with industry standards and provides a unified solution across radio, transport, and core networks.

The Impact of Automation and AI in Telecom Operations

The integration of Cenex, a service assurance company, has further enhanced the capabilities of Ericsson’s Dynamic Orchestration Platform. By bridging the gap between orchestration and service assurance, Ericsson aims to deliver closed-loop automation, enabling telecom operators to automate the lifecycle management of services from design to deployment and real-time problem resolution.

The platform’s ability to automate the design, testing, onboarding, and orchestration of services has resulted in significant benefits for telecom operators, including:

  • Reduction in time to market for new services
  • Accelerated revenue recognition
  • Capital efficiency and cost savings
  • Enhanced ability to innovate and create new services
  • Improved operational efficiency and reduced OPEX

Real-world Applications of Dynamic Orchestration

Several global tier 1 operators have already deployed Ericsson’s Dynamic Orchestration Platform, leveraging its capabilities in various ways to streamline their operations and drive business growth. One notable example is a European operator with operations in over 30 countries, which has centralized its operations and adopted a one-click model for deploying services across its global network.

The platform’s intelligent workload placement and orchestration capabilities have enabled operators to meet the diverse requirements of emerging technologies such as 5G, edge computing, and IoT. From low-latency applications to distributed cloud environments, the platform has empowered operators to adapt to the evolving needs of their customers and the market.

The Future of Telecom Operations

As the telecom industry continues to evolve, the role of automation and intelligent orchestration will become increasingly crucial in enabling operators to stay competitive and innovative. Ericsson’s commitment to delivering a comprehensive solution for the lifecycle management of services reflects the company’s dedication to driving the future of telecom operations.

With the convergence of automation, AI, and machine learning, telecom operators can expect to see further advancements in closed-loop automation, real-time monitoring, and intelligent service assurance. This will not only enhance the efficiency of telecom operations but also pave the way for new levels of service innovation and customer experience.

The Latest Trends and Disruptors in the Telecom Industry

In a recent conversation with Fernanda Mendes, she shared insights into the latest trends and disruptors in the telecom industry. Here are some key takeaways from the discussion:

  • Convergence of standards: The convergence of standards such as Etsy Mano and OnApp is enabling telecom operators to create, design, and orchestrate services across multiple vendors, incorporating incredible technologies.
  • DevOps ways of working: The concept of continuous integration and continuous deployment is gaining importance, with Ericsson delivering products with general availability quality every three weeks.
  • Disruptive trends: Standards organizations are driving positive disruptions in the telecom industry, bringing operators together and making integration more open and seamless.

In conclusion, Ericsson’s Dynamic Orchestration Platform stands at the forefront of transforming telecom operations, empowering operators to navigate the complexities of 5G and beyond with agility, efficiency, and innovation. As the industry continues to embrace automation and AI, the future of telecom operations holds immense potential for delivering groundbreaking services and experiences to customers worldwide.

For more information on Ericsson’s Dynamic Orchestration Platform and its impact on telecom operations, visit Ericsson’s official website.

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